Surf Vida Shipping Policy

Last Updated: 01 sep 2025

At Surf Vida, we want to get your gear to you quickly, safely, and with as little hassle as possible. All orders are shipped from our distribution partners, including Amazon Fulfillment Centers, to ensure fast and reliable delivery worldwide.

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🚚 Processing Times

• Orders are typically processed within 1 business day.

• Orders placed on weekends or public holidays will be processed the next business day.

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🌏 Shipping & Delivery

• We ship worldwide using Amazon Fulfillment and trusted courier partners.

• Delivery times and shipping costs are calculated at checkout based on your location and chosen shipping speed.

• Typical delivery windows:

  • Standard Shipping: 3–10 business days

  • Expedited Shipping: 2–5 business days

  • Priority Shipping: 1–3 business days

• International Orders: Delivery times vary by destination and may be longer. For a tailored quote, please contact us at lewi@surfvida.com.

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💲 Shipping Costs

• Shipping rates are displayed at checkout and depend on your delivery address and selected speed.

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📦 Packaging

Orders fulfilled via Amazon may arrive in Amazon-branded packaging. Where available, we select unbranded packaging for a cleaner customer experience.

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🔍 Tracking

Once your order is shipped, you’ll receive an email with your tracking number. You can track your order directly with the courier or via our shipping confirmation email.

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❌ Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, refusal, or failure to collect from a pickup point, the customer will be responsible for any reshipment costs.

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📩 Questions

If you have any questions about shipping, please email us at lewi@surfvida.com.